Designed to deliver digital files of any type or size globally in a controlled, secure manner - without draining internal IT resources or corporate controls

Intraware SubscribeNet Software Manager is a web-based delivery and support platform that enables you to easily deliver, track and manage the software you distribute to global customers. Software Manager also lets you easily manage complex entitlements, improve your understanding of how your customers are using your software, strengthen your compliance controls including those for revenue recognition, and reduce operations and support costs.

"Year after year following their annual SubscribeNet User Group conference, Intraware has consistently delivered on what their customers have requested and prioritized as SubscribeNet service enhancements for the upcoming year. This attention and focus on customer initiated enhancement requests keeps us asking for more each year with the confidence that Intraware can and will deliver our needs within specification and most importantly on time." - Paul Cohen, Global Supply Chain Manager, Adobe Systems.

Click to enlarge (.gif)

The powerful Intraware entitlement management engine provides exact access control of all software, licenses, and content to all customers, direct and indirect, in a way that is simple for you to manage.

Features:

• Enforce complex entitlement so users can view and download only the software, updates, patches, licenses, and documentation to which they are entitled.
• Extend release management capabilities all the way to your channels and end users, for both targeted and broad based releases.
• Secure electronic distribution of software using tiered security, including individual authentication, account authorization, secure internet protocols, and proprietary delivery server technology.
• Vendor-branded: Entire customer-facing site customized for integration with your web site.
• Direct and instant access to confirmation of all software deliveries.
• Proven, scalable integration to your existing ERP / CRM systems
• Global, multi-national deployment capabilities
• Enforce export compliance and automate required reporting.
• Integrated email notification enabling you to provide targeted communications around orders and updates to your customers.

Benefits:

• Intraware's Software as a Service (SaaS) model provides rapid implementation, high-uptime operational service levels, along with Web service and XML data access and integration.
• Address your compliance issues around export, tax-free delivery, EU delivery, revenue recognition, Sarbanes-Oxley, and data privacy.
• Simplify management and presentation of complex entitlements.
• Provide secure online distribution.
• Eliminate the burden of export compliance.
• Improve maintenance renewals by tracking maintenance activities in real-time. Prevent your maintenance contracts from expiring without you knowing.
• Maintain interdependencies between catalogs, product versions, files and licensing rules.
• Give customers more self service options through flexible end-user administration.
• Better customer service with personalized and proactive update notifications.
• Automated update checking, flexible update user interface and download options.
• Manage your distribution channel via customizable reporting. Every action performed by your customers is tracked and captured in a database, enabling you to segment customers for up-selling and cross-selling opportunities.
• Overcome delays, cost overruns and support issues associated with home grown custom solutions.
• Sales tax-free delivery in more than 18 states
• Provide 24/7 self-service capability for customers.
• All information is captured and available at a very granular level through our data warehouse.
• Intraware can provide a web site in any language of your choosing.